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Guides, answers, and troubleshooting for CLINICONE
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Book an appointment
Create a booking for a new or existing patient in under a minute.
3 min read
Patients & VisitsAdd a new patient file
Create a complete patient file with contact info and medical history.
3 min read
TroubleshootingI can not log in — a quick checklist
Work through these checks before contacting support.
2 min read
Getting StartedYour first day with ClinicOne
Log in, get to know the dashboard, and switch the interface language.
3 min read
Billing & PaymentsCreate an invoice and record a payment
Bill a visit, take cash or card, and print the receipt.
3 min read
Getting StartedInvite your team and assign roles
Create users for doctors and reception, and control what each role can do.
4 min read
Settings & PermissionsManage roles and permissions
Control exactly what each team member can see and do.
3 min read
TroubleshootingThe app looks broken after an update
An old open tab can show a stale version — here is the 10-second fix.
2 min read
Billing & PaymentsTrack clinic expenses
Record rent, salaries, and supplies so your income reports tell the truth.
3 min read
Settings & PermissionsSet doctor schedules and working hours
Schedules drive which slots patients can book — get them right first.
3 min read
Patients & VisitsRecord vital signs in the pre-assessment
Capture blood pressure, weight, and other vitals before the doctor sees the patient.
2 min read
Appointments & QueueManage the live queue
Check patients in, call the next patient, and keep the waiting room flowing.
3 min read
Patients & VisitsAttach documents and preview them inline
Lab results, scans, and reports live inside the patient file — no more paper folders.
3 min read
Billing & PaymentsInsurance: from pre-authorization to remittance
The full insurance cycle in ClinicOne, step by step.
4 min read
Appointments & QueueReschedule or cancel an appointment
Move a booking to a new time, or cancel it with a reason.
2 min read
Getting StartedSet up your services and prices
Define the services you offer so booking and invoicing work end to end.
3 min read
Appointments & QueueAppointment reminders (WhatsApp / SMS)
Cut no-shows with automatic reminders before every appointment.
3 min read
Patients & VisitsCreate a treatment plan
Plan multi-visit treatment with services, costs, and progress in one place.
3 min read